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Why Are Brands Adding “Cafés” Inside Their Stores—Now?

When Space Becomes “Media” (The Alexander Wang Case) [JMCA web+]

· English Articles

*Originally published in Japanese in JMCA web+ on September 19th, 2025.
English translation by the author.

An Unconventional Pop-Up Born in SoHo

In May 2025, a limited-time collaboration café with HEYTEA appeared inside Alexander Wang’s flagship store in SoHo, New York. The partnership with the popular Chinese bubble tea brand quickly gained traction on social media, driven largely by its striking visual impact.

The first time the author encountered it was through an Instagram video. The metallic interior, paired with drink cups wrapped in large, balloon-like bubbles, made it immediately clear that these drinks were designed to be more than something simply to consume. Watching the bubbles wobble and sway on screen was enough to prompt a visit in person.

From the outside, the SoHo store appears clean and understated. Inside, however, the space is defined by a silver, metallic, minimalist aesthetic. Tucked deeper within the store is an enclosed area surrounded by metallic walls—home to the HEYTEA pop-up café. The atmosphere feels futuristic, almost otherworldly.

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“Instagrammable” Design That Generates News

What defined this pop-up was its deliberate design around visual shareability—created with the assumption that visitors would want to capture and post it.

Key elements included:

  • An illustrated side-profile logo of Alexander Wang himself, replacing the usual HEYTEA icon, depicts him drinking tea with flowing black hair
  • Superfood drinks topped with smoky, bubbling foam
  • Alexander Wang–exclusive tea cans and tote bags designed for drinks

These items functioned simultaneously as products to drink or purchase and as visual assets engineered for social media circulation. Visitors instinctively raised their smartphones, producing a steady stream of UGC (user-generated content) on the spot.

Rather than purchasing advertising, the pop-up transformed the space itself into a promotional medium. That is the essence of this initiative.

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Instagram references:
https://www.instagram.com/p/DKPSAZMOqZp/
https://www.instagram.com/p/DJwrGrDu99p/

Reels:
https://www.instagram.com/reel/DJISCyiSjHU/
https://www.instagram.com/reel/DJIa0Cztqrd/
https://www.instagram.com/reel/DJKAFEdRugB/

Overlaying the “Faces” of Two Brands

One of the most symbolic moves was the replacement of HEYTEA’s logo. HEYTEA is widely recognized for its logo depicting a boy drinking tea through a straw. In this collaboration, that silhouette was replaced with an illustrated profile of Alexander Wang himself.

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A logo is the “face” of a brand—its most protected and guarded asset. By deliberately altering it, the collaboration signaled a willingness to overlap brand identities, creating what could be described as a kind of “shared authorship.” Together, the two brands presented a unified stance: a space designed to generate news.

Why HEYTEA?

This raises an important question: why HEYTEA?

Since its founding, HEYTEA has positioned itself not merely as a beverage brand but as one that continuously expands its identity through collaboration.

HEYTEA Instagram:
https://www.instagram.com/heytea.usa

A familiar example for Japanese audiences is its collaboration with Yayoi Kusama.

Example: Kusama Yayoi collaboration
https://www.instagram.com/reel/DEkqdbiPQk6/
https://www.instagram.com/reel/DEnJseXOZpR/

What these collaborations share is HEYTEA’s ability to flexibly integrate a partner’s worldview into its own logo, products, and presentation—then elevate that fusion into something newsworthy. For Alexander Wang, that adaptability and amplification power would have been a major attraction. That is precisely why HEYTEA was chosen.

Alexander Wang’s Brand DNA—and Strategic Inevitability

Alexander Wang, as a brand, has never relied on the stable reassurance of traditional luxury. Instead, it is built on provocation, immediacy, a distinct worldview, and newsworthiness. Deeply aligned with New York culture, it has consistently drawn attention by creating moments that spark conversation.

Following a recent renovation of its SoHo store, the brand created a flexible space capable of hosting café-style pop-ups. The collaboration with HEYTEA became its first activation.

Unlike Louis Vuitton or UNIQLO, which integrate permanent cafés into their stores, Alexander Wang’s approach favors repeated short-term activations—each designed to generate fresh news. This strategy is both rational and well-suited to the brand. By equipping the space with café-ready functionality and outsourcing beverage operations to a partner, Wang can focus entirely on spatial storytelling.

The brand clearly understands its own strengths—and its limitations—and compensates by partnering with brands whose expertise and thematic alignment complement its core identity. This is where the sophistication of its collaboration strategy becomes evident.

What Are the Business Takeaways?

Several practical insights emerge from this case:

  • Creating news without fixed investment
    A large, permanent café is not required. Limited-time collaborations can generate sufficient attention and momentum.
  • Applying cross-industry collaboration
    Temporarily adapting logos or symbols to align with a partner’s worldview can be enough to trigger widespread sharing.
  • Designing with social sharing in mind
    This point is especially critical. Even without large-scale interior investments, careful visual design—photo spots, packaging, and composition—can create strong incentives for sharing.

In practice, many brands believe they are addressing this third point, yet fail when viewed through a smartphone screen. Too often, no matter how one frames the shot, the composition simply does not work. When that happens, visitors abandon the idea of posting altogether—or take photos they never end up sharing. In other words, the space unintentionally creates a drop-off.

This is not a problem limited to large corporations. Regardless of scale, any brand can design its space to become newsworthy.

(This point warrants deeper analysis and will be explored in a future column.)

Niena’s Cut

The Alexander Wang × HEYTEA collaboration demonstrates that café spaces within apparel stores are evolving—not as places to linger, but as platforms designed for circulation.

Whether a café is permanent or temporary is not the key issue. What matters is the ability to assess a brand’s strengths and weaknesses, partner with the right collaborators, and use something as familiar as a drink to create an approachable entry point—paired with a moment of surprise and satisfaction.

What is happening in New York is highly applicable to Japanese companies as well. Without being constrained by fixed investments, brands can transform their spaces into media through flexible collaborations and carefully designed, shareable details.

A café space can be a sales floor—but it can also be a point of intersection with everyday life, and a medium that generates and distributes news. Whether a brand can adopt that perspective will become a decisive factor in future brand strategy.

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